Help
Shipping & Returns
Shipping
- Free shipping on every order within Thailand.
- Orders ship within 1–3 business days; delivery usually takes 1–7 days.
- We currently ship within Thailand only.
- A tracking number is emailed to you once your order ships.
Prices & VAT
- All prices shown on our website are exclusive of Thailand’s 7% Value Added Tax (VAT).
- VAT is added at checkout and shown as a separate line on your order summary and receipt.
- Shipping within Thailand is free, so the total you see at checkout is the full amount you pay.
Returns & Exchanges
- Returns accepted within 7 days of delivery.
- Items must be unused, unworn, and in original packaging.
- Earrings are non‑returnable for hygiene reasons unless defective.
- Sale items and custom pieces cannot be returned or refunded.
- Return shipping is the customer’s responsibility unless the item is defective.
- Refunds are issued after inspection, typically within 3–7 business days.
- Please contact us at [email protected] for all returns and/or refunds.